1. Introduction
Cove Property Management Care Ltd. (“we,” “us,” or “our”) values your privacy and is committed to protecting your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the EU General Data Protection Regulation (EU GDPR).
This policy explains how we use cookies, collect and process personal data, and how you can manage your preferences.
2. What Are Cookies?
Cookies are small text files stored on your device (computer, tablet, or mobile) when you visit our website. They help us improve your browsing experience, analyze site traffic, and ensure website functionality.
3. Types of Cookies We Use
a. Essential Cookies
Necessary for the website’s functionality, such as security, page navigation, and login sessions. These cannot be disabled.
b. Performance & Analytics Cookies
Help us understand how visitors interact with our website by collecting anonymized data. We use Google Analytics to track website performance.
c. Functional Cookies
Remember your preferences, such as language settings and login details, for a more personalized experience.
d. Advertising & Marketing Cookies
Used to show relevant ads and track engagement with marketing campaigns. These may be set by third-party services such as Google Ads or Facebook.
4. Legal Basis for Processing (GDPR Compliance)
Under UK GDPR and EU GDPR, we process personal data based on the following legal grounds:
Consent: When you accept cookies via our consent banner.
Legitimate Interest: For security, fraud prevention, and improving user experience.
Contractual Obligation: If you purchase a service, we may use essential cookies to process transactions.
5. How We Use Your Personal Data
We collect and use personal data for:
Website functionality and security
Analytics and website performance tracking
Personalized user experiences
Marketing and advertising (with consent)
We do not sell or share your data with unauthorized third parties.
6. Your Rights Under GDPR
You have the following rights regarding your personal data:
Right to Access – Request a copy of the personal data we hold.
Right to Rectification – Correct any inaccurate or incomplete data.
Right to Erasure (“Right to be Forgotten”) – Request deletion of your data.
Right to Restrict Processing – Limit how we use your data.
Right to Object – Opt out of marketing and certain data processing.
Right to Data Portability – Request transfer of your data to another provider.
To exercise these rights, contact us at [Insert Email].
7. Managing Cookies & Consent
You can manage cookies via:
Website Cookie Banner: Accept, reject, or customize cookies.
Browser Settings: Block or delete cookies (check your browser’s help section).
Google Analytics Opt-out: Disable Google Analytics.
8. Third-Party Cookies
Some third-party services (Google, Facebook, payment providers) may set cookies. These providers have their own privacy policies, which we recommend reviewing.
9. Data Security & Retention
We implement strict security measures to protect your data and retain it only for as long as necessary for legal and business purposes.
10. Changes to This Policy
We may update this Cookies & GDPR Policy periodically. Any changes will be posted on this page with an updated “Effective Date.”
11. Contact Us
For any questions or data-related requests, contact us at: contact@covepropertycare.co.uk